Privacy Policy

Last updated: June 9th, 2026

PLUNO respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website, place an order, contact us, or sign up for emails, we may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order information
• Payment-related information
• Customer support messages
• Website usage information, including device, browser, IP address, pages viewed, and cookies

Payment information is processed by our payment providers and is not stored directly by PLUNO.

2. How We Use Your Information

We may use your information to:

• Process and ship orders
• Send order confirmations and updates
• Provide customer support
• Handle returns, refunds, or replacements
• Improve our website, products, and customer experience
• Prevent fraud and protect our business
• Send marketing emails, if you choose to receive them
• Comply with legal obligations

3. Sharing Information

We may share your information with trusted service providers who help us operate our business, including:

• Website and ecommerce platforms
• Payment processors
• Shipping carriers
• Email and marketing providers
• Analytics providers
• Customer support tools
• Fraud prevention providers
• Legal, accounting, or compliance providers, if needed

We do not sell your personal information.

4. Cookies & Analytics

Our website may use cookies and similar technologies to help the site function, understand website traffic, improve user experience, remember preferences, and support advertising or marketing.

You can adjust cookie settings through your browser.

5. Email Marketing

If you sign up for emails, we may send you product updates, promotions, or other marketing messages.

You can unsubscribe at any time using the unsubscribe link in our emails.

6. Data Security

We use reasonable measures to protect your information. However, no online system, transmission, or storage method is completely secure.

7. Data Retention

We keep personal information for as long as needed to provide our services, operate our business, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information.

To make a request, contact us at support@plunoworld.com.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.